Shipping & Delivery
Inside the European Union Orders within the EU with an order value of over €69 are shipped free of charge*. If the order value is less than €69, there will be a shipping cost of €8,50. Normal delivery time is 5-15 working days if the item is in stock. If you order an item that is not in stock, we will notify you with a new estimated delivery time by e-mail. We reserve the right to any final sale. * A shipping fee of €69 will be added if your order contains furniture or bulky goods. Outside the European Union Orders outside the EU with an order value of over €99 are shipped free of charge*. If the order value is less than €99, there will be a shipping cost of €12. Normal delivery time is 5-15 working days if the item is in stock. If you order an item that is not in stock, we will notify you with a new estimated delivery time by e-mail. We reserve the right to any final sale. * A shipping fee of €100 will be added if your order contains furniture or bulky goods.
Care instructions
Wool is a natural material that is dirt-repellent and resistant to wear and tear. The natural scent of a new wool product will disappear more quickly if you air out or vacuum your wool rug. A wool rug can become discoloured when exposed to direct sunlight. Rotate or flip over your wool rug regularly so that it is evenly exposed to sunlight and wear & tear. Use a flat nozzle and vacuum frequently, since new wool carpets shed fibres naturally. Because of the properties of wool fibres, they will naturally shed, particularly rugs with a fringe. Make sure to quickly wipe up any spills or stains using a dry or damp cloth. Never use any chemicals on wool, since doing so can break down the natural oils in the wool fibres. Long-pile rugs (rya) should be combed on a regular basis to keep them looking nice. Use a wide-toothed comb or brush designed for this purpose. If you get a stubborn stain on the rug, follow the care instructions or hand it in for dry cleaning.
