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    We are available to assist you via chat, email, and phone.

    E-mail & live chat

    For the quickest response, please use the chat by clicking the chat icon in the bottom right corner. Outside of chat hours, you can easily reach us through this form.
    We typically respond within one business day on weekdays. We respond to your message in English or Swedish.

    Phone

    You can reach us by phone during the following hours at +4675-666 11 00
    Monday-Thursday: 08:00-20:00 (CET)
    Friday: 08:00-16:30 (CET)
    Sunday: 12:30-20:00 (CET)

    Claims

    If you need to contact us regarding a defective product, please use this form.

    Returns

    Contact us here to get information on how to process a return. Please note that this applies to products in original condition and packaging. If you have issues with a product, use the claims form above. You must contact us before submitting a return or it will not be accepted.